Business process specialist (Current Employee) – Puchong – 4 July 2019
AIG Is very good company and provide a very good working environment. I have 6 years experienced in Aig and need to explore another company especially at my hometown.. Hopefully i get the opportunity to join another company.
Business Process Specialist (CPS Singapore) (Current Employee) – Puchong – 2 September 2018
Salary is low differ to other company. - Workload and need to handle stress very well - Hard to get a promotion, - Your performance will determines your rating, bonus and increment - A minimal work life balance environment - This is a multinational company hence, your working hours based on the country that you served
Mas account specialist (Current Employee) – Puchong – 6 July 2018
I was attached to CS and now back end team. I love helping my customer's who call in to resolve their problem.The happiness when the issue has been resolve and they they greet thank you,that situation always make me happy. I have learned how to be more patient, and talk in a good manner.The is hectic sometimes to keep answering the calls, but i do enjoy it, my management did valued me that's why looking for diff job.
CLAIM EXECUTIVE (Current Employee) – Selangor – 19 June 2018
Management is good and overall environment is satisfied. There is a lot of field and desktop work exposure. Workplace culture overall was good.Working colleagues is very friendly and effective in manner of helping in daily job task.
AIG is a truly collaborative and trusting professional work environment.
Work in AIG is fun and I have learned really a lot of new skills. The management was good and workplace culture and environment is very employee friendly. Hardest part of my job is during month end where we have to complete all the tasks on the certain month before month ends.
L2 TECHNICAL SUPPORT /INTERIM TEAM LEAD (Former Employee) – Malaysia Cyberjaya – 6 May 2018
It is a good company as it is very solid management. However you need to look upon the operation team on how they are treated. are they well motivated or it was just the higher level management are getting the names.
1. To provide daily customer service, administrative. Operational and coordination support to the related department. 2. Responsible for handling phone-in problem. 3. Provides 1st or 2nd level Service Desk incident management and case handling through to successful resolution of in-scope products, services, and processes for the supported customer. 4. Apply solutions to those problems through phone support customers. 5. Providing technical/non-technical screening of calls. 6. Remotely troubleshoot the problems 7. Recognizes and takes action when escalation and de-escalation are required for critical and urgent cases and follow designated customer procedure. 8. Train users according to technical release and security standards. 9. Any other tasks assigned by Management as and when required.
Free Lunch on Wednesday, Insurance covered for family
Business Process Associate (Former Employee) – Kuala Lumpur – 27 February 2018
Nice team leader, trainer, manager and even the higher management is from US, but they are fun to work with. Good job growth and a lot of training provided for suitable candidates. Location is also very strategic for public transport user.
Free shuttle from LRT, night shift allowances, plenty of activities