Citi Employee Reviews

Found 155 reviews matching the search See all 15,846 reviews
Sort by: Helpfulness | Rating | Date
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
the best fun working place ever
Call Centre Executive (Former Employee) –  Johor Bahru11 June 2019
Good place to learn and also place to train, balance hours, stressful yet satisfaction is there if you achieve your target, nice colleagues, interesting place to be.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
joblife
Transaction Services Representative (Former Employee) –  Bayan Lepas21 March 2019
Stress job and working hour will be until 10pm.... no enjoyable at in that place but i learn many things over there... working hour will be until 10 pm
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive
Data Entry Clerk (Former Employee) –  Ampang20 February 2019
Typical day at work here is data entry for credit card application. The manager give target daily and we must to achieve the target. I try my best to complete my task succesfully,
Pros
Good environment
Cons
Stress ful
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive workplace
Client Service Administrator (Former Employee) –  Kuala Lumpur18 February 2019
The staff very nice and treat like family.

Can give your opinion openly with out any objection. They will respect whatever your opinion or any decisions.
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
great experiance
BANK OFFICER (Former Employee) –  Kuala Lumpur6 February 2019
Citi has a very good culture and is a great company to work for. Management encourages its employees to work autonomously and always focus on the client first.
Pros
great benefit and salary
Cons
work life balance
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
productivity
Office Executive (Current Employee) –  Penang23 December 2018
A lot of thing to learn
- Advance system and everything is transparent (except salary and bonus)
- Always looking for change
- Management is always ready to help
- Benefit is really good
- Not so work life balance for some team(long working hour)
- Bonus is low for such a big company.
- Increment not that good even for very capable staff
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nice working environment but stressful
Assistant Manager (Former Employee) –  Kuala Lumpur, MY20 December 2018
- Heavy workload, very tight deadlines.
- Too many online training to complete.
- Unproductive managers.
- Every departments are different and every units have their own cultures.
Pros
No stay back on fridays
Cons
Short breaks
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nice and friendly working peers
Assistant Manager (Former Employee) –  Kuala Lumpur19 December 2018
nice working environment, company is good company but not the
team i worked. No career progression and high favoritism. The team i worked has a good team work among peers not the SMT's .
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Grooming in different team and culture
Manager (Former Employee) –  Penang27 October 2018
Grooming in different team and culture - engaging in different team for work in period basis will help to understand the process and considered as flexible
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
multiculture workplace
Citiphone Officer (Former Employee) –  Kuala Lumpur23 October 2018
Since Citibank is US company, the work environment and culture was really fun to experience. However, as former Citiphone officer, i find a bit difficult to have work life balance as we had to face rotational shift. Will be super easy for single staff but not married staff.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good Teamwork, good leader
Smart Banking Senior Associate (Former Employee) –  Kuala Lumpur17 October 2018
Expanded my skills and knowledge.
Work culture out of office was good.
Hardest part in the job was working 6 days a week and sometimes over 12 hours a day.
Staff benefit was great. Annual leave min 17 days and the longer you work , the more Annual leave you get.
Direct Manager was a good leader.

Sad thing was empty promises given by management.
No opportunity for career improvement.
Pros
annual leave
Cons
working hours
Was this review helpful?Yes 1No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good platform to learn
Senior Assistant Manager (Current Employee) –  penang malaysia2 October 2018
Always learn new things and place to improve skills and knowledge's.
very helpful management who guide works all time. Good medical benefits provided to staff.
Pros
good benefits
Cons
no overtime claim
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun Place
Maintenance (Former Employee) –  Johor Bahru20 September 2018
Staff works around the clock.
Able to meet new friends
Activities are also conducted to appreciate staff
working long hours when required too
OT provided
Pros
Free meals, gifts, tokens of appreciation
Cons
Less time for family
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun workplace
Summer Associate - Non-Technical Project Manager (Former Employee) –  Malaysia, Kuala Lumpur19 September 2018
Employees are given a lot of opportunities to be creative and innovative. there are frequent training programs touching on any topic. employees also get discounts with various sellers , etc.
Pros
opportunities for creativity and growth
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place for learning
Assistant Vice President (Current Employee) –  Kuala Lumpur17 September 2018
Learning environment
Growth is good and faster if one can sacrifice work life balance
Good Senior Management but too much politics in middle management and junior management
Not very good pay master
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Never pay salary in lieu no honor
citiphone officer (Former Employee) –  tanah merah6 September 2018
LEft company in may 2018 working ten days ask to leave early but never provide salary in lieu for the remainder of the notice period.
Suppose to leave 10 june 2018
Pros
none
Cons
strict environment
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Sales oriented service culture
CitiPhone Officer (CPO) (Former Employee) –  Kuala Lumpur21 August 2018
Handling inbound and outbound calls for credit card related enquiries.
Cross Selling credit card loyalty offers (Loans, Balance Transfer, etc.)
Achieved and exceeded sales target consistently by 150% despite challenges faced due to major procedure and compliance modification. (minimum Sales Target = RM200,000 vs average Achieved Value (6 Months) > RM500,000)
Ensuring monthly KPI target achieved both personally and assisting team members when necessary.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good working culture
Telesales Executive (Current Employee) –  Kuala Lumpur5 August 2018
In Citibank, I've experienced a good working environment. I have a very team with great team work. We work hard and play hard together. Besides, Citibank had provide us many benefits such as commissions, medical benefits and leave benefits.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun working place
ASSISTANT MANAGER (Former Employee) –  Kuala Lumpur11 July 2018
A good place to work at. Managed to learn a lot things related to the job as well as to management skills. Location of the office in very near to an LRT station, hence makes it easier to travel to and from.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive working environment
Customer Service Officer (Former Employee) –  Johor Bahru9 July 2018
Citi empower their employees to progress and advance in the market place.They develop, train and reward their employees.I enjoyed the work environment and culture. I also had good exposure to senior leadership in the facility.
Pros
Pay and Benefits are amazing
Cons
No
Was this review helpful?Yes 1No 1Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Citi. Our community is ready to answer.

Ask a Question

Overall rating

3.9
Based on 15,846 reviews
55.7K
45.3K
33.3K
2883
1627

Ratings by category

3.8Work/Life Balance
3.9Compensation/Benefits
3.5Job Security/Advancement
3.5Management
3.7Culture