Citi Employee Reviews

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5.0
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Great Place to Grow Knowledege
AML ANALYST (Current Employee) –  Kuala Lumpur10 August 2019
If you are a person who likes to consistently learn, CITI is the perfect place. I had awesome leaders. CITI practices equality at all level of staffs.
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5.0
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Work Life Balance, Friendly colleagues, Helpful Manager
AML Compliance Execution Analyst (Current Employee) –  Kuala Lumpur22 July 2019
Citi is a good workplace, which we able to enjoy work life balance. The managers of Citi are helpful and open minded, which we can approach them anytime whenever there’s any issue and they always provide solutions to us promptly. Colleagues are friendly and cheerful, which we can have activities after work.
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5.0
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the best fun working place ever
Call Centre Executive (Former Employee) –  Johor Bahru11 June 2019
Good place to learn and also place to train, balance hours, stressful yet satisfaction is there if you achieve your target, nice colleagues, interesting place to be.
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5.0
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joblife
Transaction Services Representative (Former Employee) –  Bayan Lepas21 March 2019
Stress job and working hour will be until 10pm.... no enjoyable at in that place but i learn many things over there... working hour will be until 10 pm
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3.0
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Productive
Data Entry Clerk (Former Employee) –  Ampang20 February 2019
Typical day at work here is data entry for credit card application. The manager give target daily and we must to achieve the target. I try my best to complete my task succesfully,
Pros
Good environment
Cons
Stress ful
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5.0
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Productive workplace
Client Service Administrator (Former Employee) –  Kuala Lumpur18 February 2019
The staff very nice and treat like family.

Can give your opinion openly with out any objection. They will respect whatever your opinion or any decisions.
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3.0
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great experiance
BANK OFFICER (Former Employee) –  Kuala Lumpur6 February 2019
Citi has a very good culture and is a great company to work for. Management encourages its employees to work autonomously and always focus on the client first.
Pros
great benefit and salary
Cons
work life balance
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3.0
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productivity
Office Executive (Current Employee) –  Penang23 December 2018
A lot of thing to learn
- Advance system and everything is transparent (except salary and bonus)
- Always looking for change
- Management is always ready to help
- Benefit is really good
- Not so work life balance for some team(long working hour)
- Bonus is low for such a big company.
- Increment not that good even for very capable staff
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4.0
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Nice working environment but stressful
Assistant Manager (Former Employee) –  Kuala Lumpur, MY20 December 2018
- Heavy workload, very tight deadlines.
- Too many online training to complete.
- Unproductive managers.
- Every departments are different and every units have their own cultures.
Pros
No stay back on fridays
Cons
Short breaks
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3.0
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Nice and friendly working peers
Assistant Manager (Former Employee) –  Kuala Lumpur19 December 2018
nice working environment, company is good company but not the
team i worked. No career progression and high favoritism. The team i worked has a good team work among peers not the SMT's .
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3.0
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Grooming in different team and culture
Manager (Former Employee) –  Penang27 October 2018
Grooming in different team and culture - engaging in different team for work in period basis will help to understand the process and considered as flexible
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4.0
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multiculture workplace
Citiphone Officer (Former Employee) –  Kuala Lumpur23 October 2018
Since Citibank is US company, the work environment and culture was really fun to experience. However, as former Citiphone officer, i find a bit difficult to have work life balance as we had to face rotational shift. Will be super easy for single staff but not married staff.
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3.0
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Good Teamwork, good leader
Smart Banking Senior Associate (Former Employee) –  Kuala Lumpur17 October 2018
Expanded my skills and knowledge.
Work culture out of office was good.
Hardest part in the job was working 6 days a week and sometimes over 12 hours a day.
Staff benefit was great. Annual leave min 17 days and the longer you work , the more Annual leave you get.
Direct Manager was a good leader.

Sad thing was empty promises given by management.
No opportunity for career improvement.
Pros
annual leave
Cons
working hours
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4.0
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Good platform to learn
Senior Assistant Manager (Current Employee) –  penang malaysia2 October 2018
Always learn new things and place to improve skills and knowledge's.
very helpful management who guide works all time. Good medical benefits provided to staff.
Pros
good benefits
Cons
no overtime claim
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4.0
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Fun Place
Maintenance (Former Employee) –  Johor Bahru20 September 2018
Staff works around the clock.
Able to meet new friends
Activities are also conducted to appreciate staff
working long hours when required too
OT provided
Pros
Free meals, gifts, tokens of appreciation
Cons
Less time for family
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5.0
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Productive and fun workplace
Summer Associate - Non-Technical Project Manager (Former Employee) –  Malaysia, Kuala Lumpur19 September 2018
Employees are given a lot of opportunities to be creative and innovative. there are frequent training programs touching on any topic. employees also get discounts with various sellers , etc.
Pros
opportunities for creativity and growth
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3.0
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Good place for learning
Assistant Vice President (Current Employee) –  Kuala Lumpur17 September 2018
Learning environment
Growth is good and faster if one can sacrifice work life balance
Good Senior Management but too much politics in middle management and junior management
Not very good pay master
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1.0
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Never pay salary in lieu no honor
citiphone officer (Former Employee) –  tanah merah6 September 2018
LEft company in may 2018 working ten days ask to leave early but never provide salary in lieu for the remainder of the notice period.
Suppose to leave 10 june 2018
Pros
none
Cons
strict environment
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4.0
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Sales oriented service culture
CitiPhone Officer (CPO) (Former Employee) –  Kuala Lumpur21 August 2018
Handling inbound and outbound calls for credit card related enquiries.
Cross Selling credit card loyalty offers (Loans, Balance Transfer, etc.)
Achieved and exceeded sales target consistently by 150% despite challenges faced due to major procedure and compliance modification. (minimum Sales Target = RM200,000 vs average Achieved Value (6 Months) > RM500,000)
Ensuring monthly KPI target achieved both personally and assisting team members when necessary.
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4.0
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Good working culture
Telesales Executive (Current Employee) –  Kuala Lumpur5 August 2018
In Citibank, I've experienced a good working environment. I have a very team with great team work. We work hard and play hard together. Besides, Citibank had provide us many benefits such as commissions, medical benefits and leave benefits.
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Overall rating

3.9
Based on 16,342 reviews
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3.8Work/Life Balance
3.9Compensation/Benefits
3.5Job Security/Advancement
3.5Management
3.7Culture