Office Executive (Current Employee) – Penang – 23 December 2018
A lot of thing to learn - Advance system and everything is transparent (except salary and bonus) - Always looking for change - Management is always ready to help - Benefit is really good - Not so work life balance for some team(long working hour) - Bonus is low for such a big company. - Increment not that good even for very capable staff
Citiphone Officer (Former Employee) – Kuala Lumpur – 23 October 2018
Since Citibank is US company, the work environment and culture was really fun to experience. However, as former Citiphone officer, i find a bit difficult to have work life balance as we had to face rotational shift. Will be super easy for single staff but not married staff.
Smart Banking Senior Associate (Former Employee) – Kuala Lumpur – 17 October 2018
Expanded my skills and knowledge. Work culture out of office was good. Hardest part in the job was working 6 days a week and sometimes over 12 hours a day. Staff benefit was great. Annual leave min 17 days and the longer you work , the more Annual leave you get. Direct Manager was a good leader.
Sad thing was empty promises given by management. No opportunity for career improvement.
CitiPhone Officer (CPO) (Former Employee) – Kuala Lumpur – 21 August 2018
Handling inbound and outbound calls for credit card related enquiries. Cross Selling credit card loyalty offers (Loans, Balance Transfer, etc.) Achieved and exceeded sales target consistently by 150% despite challenges faced due to major procedure and compliance modification. (minimum Sales Target = RM200,000 vs average Achieved Value (6 Months) > RM500,000) Ensuring monthly KPI target achieved both personally and assisting team members when necessary.
Telesales Executive (Current Employee) – Kuala Lumpur – 5 August 2018
In Citibank, I've experienced a good working environment. I have a very team with great team work. We work hard and play hard together. Besides, Citibank had provide us many benefits such as commissions, medical benefits and leave benefits.
ASSISTANT MANAGER (Former Employee) – Kuala Lumpur – 11 July 2018
A good place to work at. Managed to learn a lot things related to the job as well as to management skills. Location of the office in very near to an LRT station, hence makes it easier to travel to and from.
Customer Service Officer (Former Employee) – Johor Bahru – 9 July 2018
Citi empower their employees to progress and advance in the market place.They develop, train and reward their employees.I enjoyed the work environment and culture. I also had good exposure to senior leadership in the facility.
Anti Money Laundering Analyst (Current Employee) – Malaysia – 23 May 2018
A classroom that is functioning successfully as a third teacher will be responsive to the children's interests, provide opportunities for children to make their thinking visible, and then foster further learning and engagement.