An experienced IT Services operations for 10 years in SA Dell
Vendors Management Advisor (Former Employee) – penang, Malaysia – 13 April 2016
An experienced IT Services operations for 10 years in SA Dell countries as Vietnam & Philippines. Major focus on driving outsource partner key performance metrics, process management, cost control, growing and innovation project in IT field service.
Successful in development and management of teams engaged in managed service delivery in multiple countries Successful in built up new acquired partner, training & grow them up to the best Regional performance partner in IT service field delivery. Excellence in communication both written and oral to executives and to guide teams in delivery of field and managed services.