Dell Technologies Employee Reviews

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5.0
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Flexible time and adventure work
Field Engineer (Former Employee) –  Subang Jaya13 February 2017
Flexible working time. Know how to handle the user and customer. Talk to customer/user with correct way. Can learn alot of thing such as how to reassemble and assemble computer parts and how to install windows and etc.
Pros
Performance allowance and certificate
Cons
Having tea with manager
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3.0
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High workloads
Financial Advisor (Current Employee) –  Penang8 February 2017
- Dell is a company with fast pace environment and things can change very fast.

- You need to learn what to prioritise and need to have good time management.

- Good team mates to support each others.
Pros
Team outing activities
Cons
Work very long hour
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4.0
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Company with great working policies and environment
TECHNICAL SUPPORT REPRESENTATIVE (Former Employee) –  Penang Island2 February 2017
*Good process, qualified team with a lot of smart people, though a double edge sword.

*Good working culture and flexible working hour
Pros
flexible working hour
Cons
Company should consider more work life balance
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4.0
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Fun place to work
Catalog Manager (Former Employee) –  Penang24 January 2017
* normal to busy working hours
* learned a lot especially about Microsoft Office packages
* Great management
* Wonderful and fun workplace
* No assistance
* Great team!
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4.0
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Flexi hours, work remotely, constant feedback with Bosses, rewards according to performance
Inventory Control S Manager & Program Management (Former Employee) –  Bukit Mertajam23 November 2016
Dell is one of the company who practises flexible working hours. Employees are allow to start work early and leave early, or even allow to start late if they are taking night conference calls. At time when there is family /personal issues, the employee are allowed to work remotely. The pace at work is fast and volatile. Employees are trained to cope with changes. Employees work very hard to learn from the job daily. There is no formal on the job training provided. Hence, working as a team is key to success within the company. Dell is one of the company with no "office" for most of the managers and directors. No barrier between superiors and workers. Co workers are tie together with multiple "team building" events throughout the year. Rewards are given to appreciate the hardwork of the employees. We get to work across department, across regions, we build networking within Dell and outside Dell globally.
The toughest part of the job is the frequency of the night call with Europe, America and Asia team. Due to the different time zone, the only time for the 3 regions to meet is Asia evening.
Pros
flexible hours, working remotely, money incentives, dental care, spectacle incentive, toll subsidy, car interest subsidy
Cons
too many night conference call
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4.0
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The Team Spirit
eBusiness Sales Support Analyst (Contract) (Current Employee) –  Penang5 November 2016
The current team is always full of team spirit. Despite the challenges we faced during work, we always help each other to solve customers and other stakeholders issue. The willingness to share the knowledge among colleagues is precious as this helps to each other to learn and establish new skills.
Pros
Flexibility, Work Life Balance
Cons
High Metrics Driven
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4.0
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Good place to work
Technical Support Specialist,ANZ (Former Employee) –  Penang Island24 October 2016
Good place to work.
Hard for carreer enhancement and growth
Flexible working hours
Good management
Must keep up to date with roles given time to time to fulfill business needs
Pros
Flexible working hours
Cons
Healthcare
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5.0
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Work life balance
Systems Engineer (Former Employee) –  Cyberjaya20 October 2016
Love the idea of working from home. better productivity as no time are waste on traffic jam.

Dell give us the flexibility to choose how we work and they took great concern of the employees well being
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3.0
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Work life balance
Online Premier Specialist (Team Lead) (Current Employee) –  Penang4 October 2016
Providing support to sales on helping them to manage the premier page and liaising with customers.
Learned how to create a macro formula to pull out report
Pros
Lunch & Toll allowances
Cons
Na
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5.0
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Flexibility
Application Management Analyst (Former Employee) –  Cyberjaya11 July 2016
Dell gives flexibility to employee to access the job from anywhere. The challenges that i faced in Dell was, we are required to take several roles in team eg Database Admin, Middle-ware, Deployment and etc etc.

I have had one of the best manager who motivates and always advancing team members to next level.
Pros
Salary, Benefit, Flexibility
Cons
Multiple Task
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5.0
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High productive and enjoying solve the issue.
IT Application Management (Former Employee) –  Malaysia, penang20 April 2016
Working in manufacturing sector and assigned to BUILD and OES segment IT department. Job roles is troubleshooting dell order transaction and message process issue and make sure dell order is fine. It related to whole process message transaction EDI from sales team until customer site. The application include is SQL, Oracle database and MES. Perform provide related information, update database and provide query report as business requirement.
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5.0
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An experienced IT Services operations for 10 years in SA Dell
Vendors Management Advisor (Former Employee) –  penang, Malaysia13 April 2016
An experienced IT Services operations for 10 years in SA Dell countries as Vietnam & Philippines. Major
focus on driving outsource partner key performance metrics, process management, cost control,
growing and innovation project in IT field service.

Successful in development and management of teams engaged in managed
service delivery in multiple countries
Successful in built up new acquired partner, training & grow them up to the
best Regional performance partner in IT service field delivery.
Excellence in communication both written and oral to executives and to guide
teams in delivery of field and managed services.
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4.0
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Good working environment and with work life balance
Quality Manager (Former Employee) –  Bukit Mertajam, M0727 October 2015
Good culture of working environment, Job scope being clearly define, service level agreement between each team is preset as per agreed by the management team lead and others.
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5.0
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it a great place to work
Order Management Analyst (Former Employee) –  M0720 October 2015
it is routine job, learn on handle customer escalation, delivery process and how to provide end to end solution within the time frame. management are always follow up and work closely with the worker.all the team or co-worker are fun and have the same goal toward no wrong spec and downloaded all the order with correct. the hardest part is need to handle complain and need to support OT. the most enjoyable is can meet different level of people .
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5.0
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Best Place to work
Project Lead (Current Employee) –  Kuala Lumpur, M142 October 2015
This is the Best Place to work. wok and life balance is very good. management is very good. culture also very good. i can refer my friends if they are intresting to join here.
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5.0
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Fun palce to work
CHANNELS INSIDE SALES ACCOUNT MANAGER (Current Employee) –  Cyberjaya16 September 2015
its a great place to work. value work life balance, management really take good care of their employee. supports career advancement and provides trainings.
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4.0
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Work hard, play hard
Inside Sales Account Manager (Current Employee) –  M0722 August 2015
great environment to work and learn.
- a great place to work as have activities for employees to join so that the life is not only about work but also relax
Pros
benefits and compensations
Cons
-
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5.0
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Great place to work
System Engineer Advisor (Former Employee) –  Cyberjaya16 August 2015
promote work life balance. good career progress. training are provided. co-workers are helpful and friendly with good team spirit.
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2.0
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I am from DELL
Client Technical Support Sr. Associate (Former Employee) –  South-West Penang Island, M0728 July 2015
I trust DELL, but I return home with hopeless. My life ruined due to retrench. There are few PROS and Cons happened. Environment full of stress and less team work. All along from other company I came here, but here full of disappointment and less of benefits. Everything money. Less contribution of management for staffs benefits. Not as my previous job.
Pros
meal allowances provided
Cons
health get worst, full of stress and less benefits. Lack of team work.
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3.0
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Productive workplace
Technical Support Specilist (Current Employee) –  M0726 July 2015
Productive & fun workplace
Co workers are veyr helpful
I have learn on how to handle escalation cases and how to help each other when needed





NA
Cons
Short Breaks
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Overall rating

4.0
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3.9Work/Life Balance
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