HSBC Employee Reviews in Cyberjaya

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3.0
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Great Facilities
GMO (Former Employee) –  Cyberjaya15 October 2019
HSBC Cyberjaya is a great place to work at. There is a gaming room and a cafeteria with great food. The environment is great but sometimes the work can be a bit stressful.
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4.0
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A fun place to work and productive
Senior Executive (Current Employee) –  Cyberjaya15 October 2019
HSBC put the customer experience as priority and has always been gaining the customers trust besides the company has always giving important to culture and diversity which makes the working enviroment fun and friendly to work
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5.0
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Good
Customer Service Representative (Former Employee) –  Cyberjaya27 September 2019
1. learn to communicate
2.learn how to be independent
3. good experience i ger when work in international organization.
4. learn how ro do team work.
5. traning provided
Pros
free bus
Cons
short break
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4.0
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Nice workplace
CCSS Representative 1 (Former Employee) –  Cyberjaya17 September 2019
-assist customers to manage and check their account status
-resolve customers’ account problem
-achieve daily team KPIs

-problem solving
-conflict resolution
-time management
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4.0
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Good place to work
Assistant Manager (Former Employee) –  Cyberjaya30 July 2019
Good place to start work if youre interested in global market and market shares. Friendly culture and there is alot things you can learn. However, must b able to work in night shift.
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4.0
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Fun environment
Global Support Executive (Former Employee) –  Cyberjaya1 July 2019
- standard work procedure on a daily basis
- hardest part was the excessive overtime during the major upgrades
- however we get paid well for overtime
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5.0
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stressful
data maintenance (Current Employee) –  CYBERJAYA7 June 2019
A very fast paced working environment. you need to be able to work in high stress environment and rush request most of time. no fixed shift and there is possibilities you might work night shift
Pros
traffic free
Cons
far from city
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4.0
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Productive and Stability
Payment processor and verifier (Former Employee) –  Cyberjaya4 June 2019
• Verify payment transactions using Global Payment System and Online banking system.
• Trained and certified with Anti-Money Laundering (AML) training to monitor and mitigate suspicious account activity.
• Verify and approves Telegraphic Transfer payments using SWIFT and bank to bank payments.
• Reply on External bank requests on suspicious hits.
• Carefully handle and approve large amount payments to avoid any loss to company and business.
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4.0
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Fun workplace with amazing colleagues
executive (Former Employee) –  Cyberjaya10 May 2019
The benefit of working here is excellent staff benefits, worklife balance and you can get to work with different races of colleagues. The only downside is politics issue need to resolve within management level. Low career advancement. and yearly bonus based on individual performance.
Pros
Maternity Leave up to 4 months, insurance coverage, good increment
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1.0
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bad work life balance
Customer Service - General (Former Employee) –  Cyberjaya8 April 2019
Racist and gender biased work place very close circle and eject anybody that is deemed un-wated without justification only acceptable race is Malay or Indian.
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4.0
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Call Centre Envoirement
Global Support Executive - Contact Centre (Former Employee) –  Cyberjaya25 March 2019
Depending on which dept. you are reporting too. HDPM has few Dept related to Call Centre, payment, Compliance (SAR) or Support Service. Good exposure for people who just Grad from College or University.
Pros
Friendly peers.
Cons
Akward shift hours
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4.0
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A great working place with work life balance.
Executive (Current Employee) –  Cyberjaya13 March 2019
A great working place with work life balance. Strong teamwork & coaching from the Team Lead. I was able to learn many new things as we supported many accounts.
Pros
A very helpful team
Cons
Short Breaks
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3.0
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Fun place to work. Facilities are good
Assistant Manager - Executive Assistant (Current Employee) –  Cyberjaya8 January 2019
its a good place to work in. Fun people and friendly. Environment is clean and good. people are helpful and a lot of potlucks. office transport is provided and security is tight. lots of eateries around.
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4.0
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A good place to begin our career.
Global Support Executive (Former Employee) –  Cyberjaya29 December 2018
A good place to begin our career but unfortunately the company is migrating its work load to china and india to save cost. Had a good exposure on account related jobs by handling customers day to day accounts and invoices issues.
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4.0
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fun workplace with water vending machine.
Customer Service, and administration (Former Employee) –  Cyberjaya12 December 2018
I have learnt a lot when i was in Asset Management Division. The workplace was just so comfortable and the people were so great. They were so helpful and thoughtful. We worked as a team and enjoy our time together. It was a very good experience.
Pros
Wide lounge for us to hang out.
Cons
short breaks.
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3.0
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Average
GSE (Call Centre Agent) (Former Employee) –  Cyberjaya28 November 2018
It was alright I guess, the people I worked with was really great and so was the management. But everyone was always to themselves and there was no space for communication within our department which was boring and the work life balance was bad
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4.0
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Fun place but fast paced and can be difficult
csr (Former Employee) –  Cyberjaya18 November 2018
Has a lot of security and benefits, public hjdays are renumerated into leave so more flexible when it comes to personal plans. Strict in performance and timing but promises reward if you work hard.
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4.0
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Nice place to work
Senior Global Support Executive (Senior Executive) (Former Employee) –  Cyberjaya11 November 2018
Provide training to staff from time to time. Working environment is good. This company is. Good place if you give it a chance to be, stay positive and keep pushing yourself forward.
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5.0
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Structured, Great and Secure Workplace
Global Support Executive (Customer Service) (Former Employee) –  Cyberjaya7 November 2018
It's an amazing environment to be in, with a great support from HSBC for those wanting to move up the ladder. Work environment is very structured and leaves out any doubts or questions regarding the work through the use of comprehensive training and manuals.
Pros
Working in the Finance industry
Cons
Shift work
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4.0
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Fun workplace
Global Support Executive (Former Employee) –  Cyberjaya22 October 2018
Friday a typical day to work
Multiple processes from different countries operation and effective training
Excellent management
Variety culture
Self formation in terms need to learn multiple tasks
Friendly environment
Pros
Free lunch
Cons
Lunch breaks
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Overall rating

4.0
Based on 12,557 reviews
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3.9Work/Life Balance
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