Questions and Answers about IBM

Here's what people have asked and answered about working for and interviewing at IBM.

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What is the organisational culture at IBM?


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2 answers

Good communication and understanding among the staff.
Provide skills training about the product.

Answered - Technical support (Former Employee) - Cyberjaya

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Core responsibilities Handle the call and monitor tickets to solve
The problems.
Tenure 28th April 2014 until today

Responsible for Celestica and Citibank team. Investigate and troubleshoot the inquiries/issue from users in both Web tickets and calls. Remote user's PC to troubleshoot the problem and escalate tickets to support team.

Answered - IT technical support ( helpdesk) (Current Employee) - Cyberjaya

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