Questions and Answers about IBM

Here's what people have asked and answered about working for and interviewing at IBM.

View all 9 questions about IBM

What is the organisational culture at IBM?

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2 answers

Good communication and understanding among the staff.
Provide skills training about the product.

Answered - Technical support (Former Employee) - Cyberjaya

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Core responsibilities Handle the call and monitor tickets to solve
The problems.
Tenure 28th April 2014 until today
Location RCC IBM CYBERJAYA

Responsible for Celestica and Citibank team. Investigate and troubleshoot the inquiries/issue from users in both Web tickets and calls. Remote user's PC to troubleshoot the problem and escalate tickets to support team.

Answered - IT technical support ( helpdesk) (Current Employee) - Cyberjaya

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