Public Bank Berhad Employee Reviews

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5.0
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good job security
Assistant Manager (Current Employee) –  Johor2 September 2019
profitable bank, good benefit, provide a good learning platform, opportunities to grow & learn from senior management. good reputation among local as well as overseas individual.
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4.0
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Productive
Senior Executive, Credit Officer (Current Employee) –  Pahang29 August 2019
A good place to learn with comprehensive training provided. Training program and e-learning to keep staffs' knowledge up-to-date. A prospective organization in Malaysia and would be eventually expend in other countries.
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4.0
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Productive and good workplace
Finance Executive (Insurance Specialist) (Former Employee) –  Changlun22 August 2019
Gain new experience , learn how to make an attachment with customer and how to communicate with customer. Need to take insurance examination before start to sell the insurance and join the company.
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3.0
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Ok
Senior Executive, Shariah Audit (Former Employee) –  Kuala Lumpur18 August 2019
Need to improve the medical coverage as the medical coverage did not covers dependants of employee during probation period. The system of medical coverage also need to be improved.
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3.0
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If you are in a sales role, Good Luck
Senior Share Investment Exe. (Former Employee) –  Johor Bahru5 August 2019
The Public bank is a good bank to invest in their share, not invest your time in it. The organization is too big, so it's hard to manage the corporate culture.
If you work in a branch, sometimes the branch manager also can't even remember your name.
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4.0
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Good workplace
Sales and Marketing Executive (Former Employee) –  Klang8 July 2019
A lot of friendly staffs from various background working together
Pros
Great benefits
Cons
Long hours
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3.0
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Good working environment
SENIOR MERCHANT SALES EXECUTIVE (Current Employee) –  Kuala Lumpur9 June 2019
The company has a good working environment which involve in good colleagues and comfortable working space. The company concerned on employees' advantages which the main office provide in-house gym room.
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4.0
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Good company overall
Assistant Manager (A4) (Current Employee) –  Kuala Lumpur3 June 2019
The salary/benefits make up for the poor work-life balance. Promotions are highly performance based which is good. Performance bonuses are attractive as well.
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4.0
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Productive and fun place to work
Customer Service officer (Former Employee) –  Kuala Lumpur16 May 2019
Daily routine handling customer through inbound and outbound call.I learnt how to handle customer and how the banking system. Management very supportive and give advice to increase my productivity
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5.0
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Highly stressful but highly rewarding
Assistant Manager (Former Employee) –  Kuala Lumpur13 May 2019
Top quality work is expected and if perform well, will be recognised with good pay/bonuses. Staff benefits are very good especially medical benefits. May lack work-life balance during peak periods.
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4.0
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Everyone is busy working
Senior Customer Service Officer (Former Employee) –  Kuala Lumpur7 May 2019
working culture here is encouraging employee to work hard and work overtime instead of work life balance. There are many things you could learn here like how to deal with senior and manager, complicated working relationship.
Pros
Good Pay
Cons
Work Overtime without pay
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3.0
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Good working environment
Assistant Manager (Current Employee) –  Bangi17 April 2019
Good working environment but lack of family time as too much work to do takes our family bonding time. At time have to stay back to complete the jobs. Lack of time issues with family.
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5.0
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One of the Best Company in Malaysia
Senior Financial Executive (Former Employee) –  Johor17 March 2019
Overall a very good company for career advancement and to stay for a long term as the position very secured and got many helpful senior and training for a fresh graduates.
Pros
Training, Salary, Work Environment
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4.0
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Its happinest
BANK EXECUTIVE (Former Employee) –  Tampoi branch13 March 2019
Good salary and benefit
Good environment
Multi tasks
A lots i can learn.
Systematic
5 working days.
2 mths bonus maintain
Good friends.
Provide courses
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3.0
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Good for current management
Senior Executive (Former Employee) –  Sabah16 February 2019
Good for management trainee. lots to learn. sometimes long hour.
...multi task job. Stress but manageable.
Monday to friday job.Job benefit is okay. have to quit cuz i am moving to another country
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5.0
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Financial Executive
Senior Corporate Financial Executive ( Basic Pay (Former Employee) –  Kuala Lumpur19 January 2019
Manage branch sales and financial products. Presenting and educate staff on bank's current updated products launch. Engaged with SME, Business Banking and Corporate customer to build more business.
Pros
working hour is peak
Cons
Very good place to learn and experience.
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5.0
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Sport Activities
Senior Executive (Current Employee) –  George Town18 January 2019
Organise a healthy sport activities to employees, such as dodgeball, badminton, ping pong, hiking, swimming and etc. Also, improve the relationship between employees with the help of sport
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4.0
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Good company
Teller (Former Employee) –  Kl Sentral16 November 2018
It is great to work with Public Bank if you have a good Branch Manager. Staff benefits are excellent. Contractual bonus, sufficient annual leave, good working environment.
Pros
Year end bonus
Cons
Stingy branch manager
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4.0
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Good benefits & friendly colleagues
Senior Financial Executive (Former Employee) –  Kuala Lumpur28 October 2018
Remuneration package among the best in the industry. Average 5 months bonus. Annual increment is very decent. Attractive staff rates for housing and car loan.
Pros
Good bonus each year
Cons
Long working hours
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5.0
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Stressful work environment but the reward/benefits given are great
Senior Executive (Former Employee) –  Public Bank Taman Molek HP Centre JB27 October 2018
During my tenure at Public Bank, I am part of Hire Purchase Credit Processing HP Centre. With team of 10 Officers, each of us need to process an average of 10 cases per day and was given 3 days to submit a decision whether the customer submission approved or rejected. It's very stressful as the pace of new case submission was very fast and It need me to go back home late everyday.

Different department has different challenges. Like Housing Loan Department are less stressful as officer part only on customer credit evaluation. The rest will be done by panel lawyer as it involves government agencies. For Frontline Counter they are facing Queue Management System (QMS) which HQ will track how many customers are waiting for their number to be call in more than 2 minutes.

But the best part in Public Bank, of course the bonus and ex-gratia. The management are good in taking care staff welfare. Medical benefit are given to staff and their families, 2 months bonus are given to all staff every year and in addition special ex-gratia based on staff performance up to 5 months and low interest rate 0% - 2% for staff housing loan.

Overall, although work environment are stressful but working in Public Bank build my personality in terms of work wise fast and accurate, customer handling and evaluation, useful experience, etc
Pros
Medical Benefits, Staff Housing Loan, Bonus/Ex-gratia
Cons
Work Loading
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Overall rating

3.9
Based on 98 reviews
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3.4Work/Life Balance
4.1Compensation/Benefits
3.8Job Security/Advancement
3.6Management
3.6Culture