Public Bank Berhad Employee Reviews

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4.0
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Everyone is busy working
Senior Customer Service Officer (Former Employee) –  Kuala Lumpur7 May 2019
working culture here is encouraging employee to work hard and work overtime instead of work life balance. There are many things you could learn here like how to deal with senior and manager, complicated working relationship.
Pros
Good Pay
Cons
Work Overtime without pay
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3.0
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Good working environment
Assistant Manager (Current Employee) –  Bangi17 April 2019
Good working environment but lack of family time as too much work to do takes our family bonding time. At time have to stay back to complete the jobs. Lack of time issues with family.
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5.0
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One of the Best Company in Malaysia
Senior Financial Executive (Former Employee) –  Johor17 March 2019
Overall a very good company for career advancement and to stay for a long term as the position very secured and got many helpful senior and training for a fresh graduates.
Pros
Training, Salary, Work Environment
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4.0
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Its happinest
BANK EXECUTIVE (Former Employee) –  Tampoi branch13 March 2019
Good salary and benefit
Good environment
Multi tasks
A lots i can learn.
Systematic
5 working days.
2 mths bonus maintain
Good friends.
Provide courses
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3.0
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Good for current management
Senior Executive (Former Employee) –  Sabah16 February 2019
Good for management trainee. lots to learn. sometimes long hour.
...multi task job. Stress but manageable.
Monday to friday job.Job benefit is okay. have to quit cuz i am moving to another country
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5.0
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Financial Executive
Senior Corporate Financial Executive ( Basic Pay (Former Employee) –  Kuala Lumpur19 January 2019
Manage branch sales and financial products. Presenting and educate staff on bank's current updated products launch. Engaged with SME, Business Banking and Corporate customer to build more business.
Pros
working hour is peak
Cons
Very good place to learn and experience.
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5.0
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Sport Activities
Senior Executive (Current Employee) –  George Town18 January 2019
Organise a healthy sport activities to employees, such as dodgeball, badminton, ping pong, hiking, swimming and etc. Also, improve the relationship between employees with the help of sport
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4.0
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Good company
Teller (Former Employee) –  Kl Sentral16 November 2018
It is great to work with Public Bank if you have a good Branch Manager. Staff benefits are excellent. Contractual bonus, sufficient annual leave, good working environment.
Pros
Year end bonus
Cons
Stingy branch manager
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4.0
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Good benefits & friendly colleagues
Senior Financial Executive (Former Employee) –  Kuala Lumpur28 October 2018
Remuneration package among the best in the industry. Average 5 months bonus. Annual increment is very decent. Attractive staff rates for housing and car loan.
Pros
Good bonus each year
Cons
Long working hours
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5.0
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Stressful work environment but the reward/benefits given are great
Senior Executive (Former Employee) –  Public Bank Taman Molek HP Centre JB27 October 2018
During my tenure at Public Bank, I am part of Hire Purchase Credit Processing HP Centre. With team of 10 Officers, each of us need to process an average of 10 cases per day and was given 3 days to submit a decision whether the customer submission approved or rejected. It's very stressful as the pace of new case submission was very fast and It need me to go back home late everyday.

Different department has different challenges. Like Housing Loan Department are less stressful as officer part only on customer credit evaluation. The rest will be done by panel lawyer as it involves government agencies. For Frontline Counter they are facing Queue Management System (QMS) which HQ will track how many customers are waiting for their number to be call in more than 2 minutes.

But the best part in Public Bank, of course the bonus and ex-gratia. The management are good in taking care staff welfare. Medical benefit are given to staff and their families, 2 months bonus are given to all staff every year and in addition special ex-gratia based on staff performance up to 5 months and low interest rate 0% - 2% for staff housing loan.

Overall, although work environment are stressful but working in Public Bank build my personality in terms of work wise fast and accurate, customer handling and evaluation, useful experience, etc
Pros
Medical Benefits, Staff Housing Loan, Bonus/Ex-gratia
Cons
Work Loading
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5.0
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Largest Local Bank
Operations Control & Inspection Audit Clerk (Former Employee) –  Kuala Lumpur16 October 2018
Totalyy a different way of working, as this follow the Local way on culture and mix only local people and working across with State in Malaysia and understanding their Culture
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2.0
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hassle workplace
Bank Teller (Current Employee) –  Raub, Pahang, MALAYSIA14 October 2018
I enjoy working here because i get many benefits such as spectacles allowance that can be claimed annually, year end bonuses and full medical claim. But, working as bank teller is quite challenging because you need to fulfill customer needs but at the same time you need follow guidelines. Nevertheless, a lot of things we can learn about finance.
Pros
Cost of Living Allowance, spectacles allowance, bonuses, full medical benefit
Cons
management
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5.0
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a good place to work
Marketing Executive (Former Employee) –  kedah13 October 2018
a very good place, environment of work. learning how to do sales with a proper guide from senior. the top management also plays their roles in helping new employee to adapt with the work situation
Cons
hard to achieve target
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2.0
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place where you can learn a lot of things
management trainee (Current Employee) –  Kuala Lumpur11 October 2018
Good exposure especially for fresh grad to start their career life. For the younger generation, they need to adapt to baby boomers culture. All its senior management are baby boomers. If they are humble to learn , they will learn a lot. How ever , if they are impatient , they will find big gap to communicate and implement the task.
Pros
compensation
Cons
long working hours, full load of works
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3.0
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Presentation Skills
Banc assurance Sales Executive (Former Employee) –  Perak6 September 2018
This is the first job after I graduated. I can learn the presentation skills and communication skills. Besides I can be more confident to speak with customers.
Pros
Presentation Skills
Cons
Long Hours
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3.0
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Busy working environment.
Senior Executive (Current Employee) –  Johor Bahru3 September 2018
Public bank is a good company providing lots of benefits to the staffs.

However, the working environment is bad as the working culture is terrible all the times.

Top management and branch management unable to work as a team as the direction always different.
Pros
Good staff benefits low rate housing loan and family medical benefits
Cons
Bad management team with bad working culture
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5.0
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Good working environment
Senior Sales & Marketing Executive (Current Employee) –  malaysia8 July 2018
Remuneration package among the best in the industry. Average 5 months bonus. Annual increment is very decent. Attractive staff rates for housing and car loan.
Work life balance is acceptable depending on which department you work at and the boss you work for.
Staff dismissal is rare and unheard of except in extreme cases. Great place to work to raise a family and retire.
Company prefers to hire fresh graduates than outsiders. Career progression is steady, even predictable up to a certain level.
Cons
no work life balance
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4.0
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Productive and fun working environment
Clerk (Former Employee) –  Shah Alam Selanor2 July 2018
Working in Public bank was really bring me a lot of experience.
The way of communicate with problem customer and how to work in a big team.
The fun of the work place is we can meet many different type of customer and colleagues.
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3.0
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Long working hours but love the colleagues
Senior Executive (Current Employee) –  Kuala Lumpur25 June 2018
A typical day at work would be processing ad hoc appraisal reports for new recruits / internal promotions. Also includes handling annual increment, performance bonus and year-end bonus. I learned a lot about handling problematic staff and dealing with higher management people. The workplace culture is pretty traditional - your boss is always right! Hardest part of the job would have to be juggling ~10 tasks (all with the same deadlines!) At the same time, it's also the most enjoyable part of the job - the sense of satisfaction you get when you manage to complete everything on your to-do list.
Pros
Great staff benefits, bonuses, no office politics
Cons
Boss can be crazy during peak period
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5.0
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Productive and Having Fun with the colleagues
Financial Executive (Former Employee) –  Kerian25 June 2018
Try to communicate with each other from another department, they can assists us to archiving target or sales. They are more experience and has work at the banking industries for many years.
Cons
Courses required and license exam foc, phone bill claimed max rm120
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Overall rating

3.9
Based on 109 reviews
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3.3Work/Life Balance
4.1Compensation/Benefits
3.8Job Security/Advancement
3.5Management
3.5Culture