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Subang Jaya
  • To ensure full compliance to Inventory and Service Delivery (by vendor).
  • Ensuring customer satisfaction by maintaining key network KPI’s which directly impacts…
Malaysia
  • To provide solutions through a personal experience with customers and deliver a high performance team culture.
  • We are looking for a great new talent to join us!
Kuala Lumpur
  • Develop a deep understanding of the wired broadband & devices to solve customer pain-points with prescriptive and predictive analytics.
  • We want you to be:
Kuching
  • To manage in-store customer experience by creating conducive customer journey, understanding crowd pattern, and executing smart scheduling for staff.
Bandar Sunway
  • To ensure Customer Accessibility by supporting the team in achieving its KPIs on Service Level of 80% and Abandon Rate of<= 5%.
  • We want you to be:
  • Apply analytical skills to execute sales and service strategies that guide the retail store team to attract walk-in customers to the store and convert into…
Kuala Lumpur
  • Prioritize and manage the daily operations of the Field Service to drive excellences in Customer experiences.
  • We are looking for a great new talent to join us!
Malaysia
  • Accountable for customer experience deliverables:
  • Responsible for regional business growth in fibre customers and postpaid revenue.
  • We want you to be:
Kuala Lumpur
  • Coordinate effort with Customer Service and Operation to ensure customer experience are met and service are restored within SLA.
  • We want you to be:
Kuala Lumpur
  • Identify customer journey improvements for these services to drive a seamless experience.
  • This role is responsible for driving cross-sell & up-sell of new value…