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Customer Service jobs

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  • Primarily handle inquiries (sales or customer service related) from customers via various contact channels (telephone, email, website, webchat, social media).
  • Actively promote and educate customers on the use of self-help and our digital services and enhance customer satisfaction.
  • Basic Salary and monthly KPI.
  • Experience in customer service and sales.
  • Enjoy being on the phone with our customers.
  • A creative mindset and good understanding of customer needs.
  • Possess a service oriented customer service mindset with excellent telephone etiquette.
  • Handle phone-in enquiries of current and prospective customers and…
  • Actively promote and educate customers on the use of self-help and our digital services and enhance customer satisfaction.
  • Basic Salary and monthly KPI.
  • Actively promote and educate customers on the use of remote services, self-help and our digital services and enhance customer satisfaction.
  • Participates in customer and client calibration sessions to identify customer needs and expectations.
  • Ensure that Product Support Agents are delivering a high…
  • Review, investigate and resolve inquiries regarding member services’ issues for internal and external customers.
  • Participates in customer and client calibration sessions to identify customer needs and expectations.
  • Ensure that Product Support Agents are delivering a high…
  • Stay connected to the customer by spending at least one hour/week working on tickets and handling occasional escalated issues.
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