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  • Manage the Information Counter and exhibit excellent customer service skills in the course of duty.
  • Handle customers’ feedback and complaints.
Puchong
  • Act as the primary contact for customers and liaise with vendors on the service delivery to customers.
  • Assist customers in resolving service issues, complaints…
Kuala Lumpur
  • Min. 1yr of contact centre experience, mainly in customer service.
  • To meet KPIs like average handling time, first contact resolution rate, email/chat response…
  • To supervise staff in ensuring service and compliance standards are met.
  • To act as Programme Champion for all sales, service and compliance module in view of…
Cigna
Kuala Lumpur
  • Providing customer services for international claims for the reimbursement of medical expenses for the unit’s dedicated contracts.
Cigna
Kuala Lumpur
  • Providing customer services for international claims for the reimbursement of medical expenses for the unit’s dedicated contracts.
HT Group
Malaysia
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Recommend potential products or services to management by collecting…
  • Possess minimum Degree or 1yr of contact center experience, mainly in customer service.
  • Strong team spirit with a passion and drive to help users and to deliver…
  • To assist in customer service, handle student/parent complaints, feedback.
  • To provide general administrative support for the Trust office.
Unipac
Shah Alam
  • Understand customer requirements and queries by providing high level customer service assistance.
  • Handle in coming calls on service request, complaints and…