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  • Primarily handle inquiries (sales or customer service related) from customers via various contact channels (telephone, email, website, webchat, social media).
  • To work with the Manager and team in planning and executing the overall deliverables of mySalam project from quality, reporting and service recovery for…
Kuala Lumpur
  • Courteous with strong customer service orientation.
  • This position provides customer service support and resolution of routine problems regarding client's…
Kuala Lumpur
  • Ensure customer’s authenticity before revealing sensitive information to customers.
  • Attend to customers enquiries from Customer Service Careline with precise,…
  • F) To generate invoice to customer base on inventory report.
  • F) To provide any report or status update that requested by customer.
Kuala Lumpur
  • Assist to drive operational KPI like service level, abandoned rate, average handling time, customer satisfaction, email/chat response rate and etc.
  • Manage the Information Counter and exhibit excellent customer service skills in the course of duty.
  • Handle customers’ feedback and complaints.
Kuala Lumpur
  • Communicate with our valued customers via various channels (i.e. calls, emails, social media, etc).
  • What will you be doing?
  • Who are we looking for?
E-Materials (M)
  • Provide after sales services to customers.
  • A minimum 1-2 years of experience in customer service/Admin will be added advantages.
Alpha Byte Sdn. Bhd.
RM 5,000 a month
  • Attend customer inquiry by providing correct information about products and services, termination or obtain details of complaints.
  • Hiring Age: 19-35.