Customer Service jobs
- Primarily handle inquiries (sales or customer service related) from customers via various contact channels (telephone, email, website, webchat, social media).
- To work with the Manager and team in planning and executing the overall deliverables of mySalam project from quality, reporting and service recovery for…
- Courteous with strong customer service orientation.
- This position provides customer service support and resolution of routine problems regarding client's…
- Ensure customer’s authenticity before revealing sensitive information to customers.
- Attend to customers enquiries from Customer Service Careline with precise,…
- F) To generate invoice to customer base on inventory report.
- F) To provide any report or status update that requested by customer.
- Assist to drive operational KPI like service level, abandoned rate, average handling time, customer satisfaction, email/chat response rate and etc.
- Manage the Information Counter and exhibit excellent customer service skills in the course of duty.
- Handle customers’ feedback and complaints.
- Communicate with our valued customers via various channels (i.e. calls, emails, social media, etc).
- What will you be doing?
- Who are we looking for?
- Provide after sales services to customers.
- A minimum 1-2 years of experience in customer service/Admin will be added advantages.
Alpha Byte Sdn. Bhd.
RM 5,000 a month
- Attend customer inquiry by providing correct information about products and services, termination or obtain details of complaints.
- Hiring Age: 19-35.
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