IT Support jobs
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- Applicants with technical support experience will be an added advantage.
- Provide a high level of customer satisfaction through effective delivery of technical…
- To support the contractual service level in the achievement of prompt response, high level customer service and technical first contact support.
- You will attend with full initiative, alertness, recognizing to the needs of customers, and to assist them through TELEPHONE / E-MAIL / REMOTE ACCESS support on…
- Perform daily first level support to user and attend to support call promptly.
- Background in software support and testing environment.
- Work on shift to enable 24x7 support of all global storage and backup systems.
- The candidate will work from a queue and ensure that all resolutions are met…
- Provide technical support for system infrastructure, trouble-shooting, maintenance and ongoing technical support.
- Training — 40 hours ( internal and external ).
- Provide Level 2 support on voice over IP products.
- Good awareness and in-depth knowledge of customers’ business environment and support processes.
- Provide technical support for system infrastructure, trouble-shooting, maintenance and ongoing technical support,.
- Willing to perform production support work.
- The candidate will be responsible for design, development , maintenance and support of specific tools and report…
- Strong technical background, able to provide 1st & 2nd level support.
- Serves as customer service representative in support of applicable systems, application,…
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